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Apps, APIs & Infrastructure

2

What is JIRA?
Interfacing Cloud Data Security

What is...

3

What is the DACI Decision-Making Framework?
What is RASCI / RACI:
What is JIRA?

Self-Training Portal

6

Parser Import Sample Instruction
BPMN 2.0 Training Documentation

Software User Learning Guides

20

Cognos
- General Information
  - Import/Export a Report
EPC: Enterprise Process Center
- Version 13
  - Release Notes EPC
    - Release Notes EPC 13.0
- Version 12.1
  - Release Notes 12.1
    - Release Notes EPC 12.1
    - EPC 13.0 Tutorial
SOPs

Sales Collateral

7

Partnership Framework
EPC Brochure

Best Practices

13

1. Setup
- 1. Organize Your Work
- 2. Grant Access to Information
2. Plan
- Identify Repeatable Processes vs. Unique Work
- Launching New Projects
3. Manage
- When to Use Which Work View
- Help Team Members Understand Their Priorities
4. Monitor
- Gain Visibility Into Your Team’s Work
- Understand Project Priorities
5. Report
- Build a Report Based on Project Statuses
- Track Production Costs
6. Develop Habits
- Make Remote Work Productive
- Add a Human Touch to Online Collaboration
7. Frameworks & Compliance
- Introducing APQC’s Process Classification Framework

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Best Practices

Introducing APQC’s Process Classification Framework
2. Grant Access to Information
Identify Repeatable Processes vs. Unique Work

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