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Apps, APIs & Infrastructure

Apps, APIs & Infrastructure

2

What is JIRA?
Interfacing Cloud Data Security

What is...

3

What is the DACI Decision-Making Framework?
What is RASCI / RACI:
What is JIRA?

Self-Training Portal

Self-Training Portal

6

Parser Import Sample Instruction

BPMN 2.0 Training Documentation

BPMN 2.0 Quick Guide
BPMN 2.0 – Level 1
BPMN 2.0 – Level 2
BPMN 2.0 – Level 3
BPMN 2.0 – Exercise Book

Software User Learning Guides

Software User Learning Guides

51

Cognos

General Information

Accessing Cognos
Reporting Library Structure
Report Properties
Report Overview
Import/Export a Report

Analysis and Improvement

Failure Mode Effect Analysis (FMEA) Report
Process Health Dashboad
Process Journey Report
Process Performance Review Report
Process Risk Assessment Report

Association and Impacts

Process Associations Rollup Report
Impact Matrix Report

Collaboration Forum

Collaboration Trends Report

Governance

Confirmation Tracking Report
Approval Entries Report

ISO 27001 Reports

Statement of Applicability
Risk Register

Master Data & Management

Master Data Interfaces & Touchpoints
Data Dictionary

Performance Management

Strategy Map Report
Objective Scoreboard Report
Key Indicator Report

Process Management

Taxonomy Assessment Report
Aggregate Taxonomy Assessment Report

Risk Management

RACM – Risk and Control Matrix Report
Risk Assessment and Controls Report
Risk Dashboard
Risk Heatmap Rollup Report

Roles & Responsabilities

RACI Matrix
Process Raci Matrix

Workflow & Action Management

Improvement Request Workflow Kanban Board
Action Analytics Report

EPC: Enterprise Process Center

Version 13

Release Notes EPC

Release Notes EPC 13.0

Version 12.1

Release Notes 12.1

Release Notes EPC 12.1
EPC 13.0 Tutorial

SOPs

SOP-8: Monitor Data Governance Conformance
SOP-7: Submit Support Requests and Report Issues
SOP-6 Manage EPC Upgrades
SOP-5 Manage Permission Change Requests
SOP-4: Onboard Users
SOP-3: Modify and Publish Reference Library Content
SOP-2 Approve and Publish Processes
SOP-1: Map Business Processes

EPC

EPC Governance SOPs

SOP-1: Map Business Processes
SOP-2 Approve and Publish Processes
SOP-3: Modify and Publish Reference Library Content
SOP-4: Onboard Users
SOP-5 Manage Permission Change Requests
SOP-6 Manage EPC Upgrades
SOP-7: Submit Support Requests and Report Issues
SOP-8: Monitor Data Governance Conformance

Sales Collateral

Sales Collateral

7

Partnership Framework

EPC Brochure

QUICK GUIDE BPMN 2.0 TEST
EPC Brochure – German
EPC Brochure – Arabic
EPC Brochure – Spanish
EPC Brochure – French
EPC Brochure – English

Best Practices

13

1. Setup

1. Organize Your Work
2. Grant Access to Information

2. Plan

Identify Repeatable Processes vs. Unique Work
Launching New Projects

3. Manage

Help Team Members Understand Their Priorities
When to Use Which Work View

4. Monitor

Understand Project Priorities
Gain Visibility Into Your Team’s Work

5. Report

Track Production Costs
Build a Report Based on Project Statuses

6. Develop Habits

Add a Human Touch to Online Collaboration
Make Remote Work Productive

7. Frameworks & Compliance

Introducing APQC’s Process Classification Framework

Home
Docs
Best Practices
3. Manage
When to Use Which Work View

When to Use Which Work View

When to Use Which Work View

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Updated on 11 October 2022

Help Team Members Understand Their Priorities

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