Can an Approver request another User to review the object instead of him?

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Suppose a Manager is an approver of a specific approval cycle – and he feels one of his assistants is more competent and has more information to take a decision in this specific instance, can he make his assistant the approver this time alone? Or this has to be done offline?

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Asked on 26 January 2021 5:36 am
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Yes - all workflow tasks managed within the system support DELEGATION. Meaning you can delegate not only approvals but also things like endorsements and change requests as well. It's very easy to create a delegation, simply click the delegation button next to the action and assign the resource to whom you would like to delegate that action to.   You can find more information on delegation here: https://www.interfacing.com/help/epc10-webapp/12.2/en/search?q=delegate

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Answered on 26 January 2021 10:45 am